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Shipping + Guarantee

 

AUSTRALIA

We offer FREE Australia-wide shipping for members on orders over $30. Regular Australian shipping is $9.95.

All orders are shipped from the Central Coast, NSW, and will be dispatched within 2 business days of receipt of order. Delivery times vary depending on your location.

Get Dirty With Me will send notification to you by email when your order is dispatched.

You should expect your parcel within 1-6 business days. If your parcel does not arrive within this timeframe, please contact us at [email protected] and we will track it for you. Australia Post will deliver straight to your door, however if undelivered a calling card will be placed in your letter box to notify you that your parcel is ready to collect at your nearest post office.

Get Dirty With Me are unable to accept responsibility for delays in delivery due to unforeseen circumstances, such as natural disasters or delivery company strikes, etc.

 

INTERNATIONAL SHIPPING

Shipping charges are based upon the destination of your order.

LOCATION

SHIPPING RATE

New Zealand$12 flat rate
Asia$15 flat rate
USA + Canada$16 flat rate
UK + Ireland$20 flat rate
Rest of the world$20 flat rate

 

Orders that are designated for international shipping outside of Australia may be subjected to taxes, customs duties and other fees by the destination country. The recipient is responsible for these fees.

Please note delivery times may vary between 10-15 working days.

If the purchaser refuses a shipment, they are responsible for any import fees incurred, cost of returning the shipment and the original shipping charges. This amount will be deducted from the merchandise refund plus a 5% restocking fee.

Get Dirty With Me is not responsible for return of shipments or reimbursement in any case of lost packages or damaged products with International Purchases.

CANCELLATIONS

You may email our customer care team within 5 hours of placing your order during business hours to request a cancellation. Once we have begun to prepare an order, it is not possible to cancel. Refunds for cancellations are applied once we provide confirmation.

OTHER

Packages that are returned to us and marked as “Return to Sender”, “Unclaimed”, “Attempted Unknown”, “Refused”, or “Invalid Street Address”, will be credited back to the customer’s credit card on file, less a shipping and handling fee.

 

 

 

Get Dirty With Me is happy to offer a 30 day, 100% guarantee on all individual products purchased via this website. Please refer to our Returns & Refund Policy for more info.

Prior to purchasing online, we encourage you to read the information listed under every product to help you with making the best choice for your skin type.

In the unlikely event that you find your order contains faulty products, breakages or the wrong product has been sent, please email us at [email protected] to discuss the problem.

For Returns and Refunds, please visit our Returns page.

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